Frequently asked questions

If you do not receive the verification code via SMS – select option ‘Didn’t receive code’ which can be found below the input field Select how you want the code re-sent; sms again or via email (if you choose email it will re-send the code to the email address you originally used when creating the account) Please note that if you use an old code – access will not be granted Input your six digit code and select ‘Confirm’. That’s it, you’re in!
The minimum operating system to download the Youralgo trading app is: Android 5.0 Apple (iOS) 11.0 To check that you have the latest operating system: Android: Go to Settings>Software update>Download updates iOS: Settings>General>Software update>Install now
A ‘follower’ is a user that follows another users trading. The follower will receive out of app notifications and all trade activity from the followed account will be visible in the followers Feed.
A signal is an account that you’re copying. In simple terms you’re accounting is copying a signal from another account. Therefore a copied account is known in the industry as a ‘Signal’. Signals can also be referred to as ‘Strategies’ or a ‘Fund’. In your Account section you will have a list of Signals. This list identifies the different accounts you have chosen to copy.

You can copy someone’s trade from anywhere in the app you see a trade ticket.

The most common places to see a trade ticket is on your Activity Feed and within any Groups you’re a member of.

To see trades on your feed, you must be following someone.

To copy a trade, just tap the Copy button underneath the trade ticket.

You’ll then be taken to the trade execution page and see the original trade above the entry fields.

Once you’re happy with the trade details, just tap “Trade”.

That’s it, you’re done!

If you want to challenge or oppose a friend’s trade (one you think will go the other way), you can do so from anywhere you see a trade ticket.

The most common places to see a trade ticket is on your Activity Feed and within any Groups you’re a member of.

To see trades on your feed, you must be following someone.

To inverse a trade, just tap the Inverse button underneath the trade ticket.

You’ll then be taken to the trade execution page and see the original trade above the entry fields.

Once you’re happy with the trade details, just tap “Trade”.

That’s it, you’re done!

Trading on Youralgo is seamless and intuitive across thousands of shares, indices, FX pairs, commodities, interest rates and even Bitcoin.

All you have to do is follow the simple steps below…

Firstly (if you haven’t already) download the Youralgo app – simply search for “Youralgo Trading” on the App or Play Store and download, and create an account. 

Tap the “Trade” icon in the bottom navigation. Here you’ll see a list of market groups. You can search any market by name in the search bar at the top, and add any individual market to your “Watchlist”.

Tap into a market grouping of your choice. Here you can see the “Asset” name (market name), the current live price and the “Change” (amount the market has moved).

Simply tap on a market name to expand the market details where you can see a live graph of the market’s movements. 

Either tap on Sell or Buy to take you to the execution screen. 

Enter your “Quantity” (stake size), “Stop”, and “Limit” (your loss and profit levels). You can trigger a trade when the market gets to a certain price by toggling on “Order”.

Once you’re done, tap “Trade”.

That’s it, you’re done!

You can view, edit your stops and / or limits, or close your trade from the “Positions” screen. Just tap the Positions icon in the bottom navigations when done. 

You can also trigger a trade to open when the market hits a certain price. Just toggle on “Order” and set the price you want the trade to trigger. 

This was most likely caused by a ‘Margin Call’. A margin call is when the available funds you have to trade (Available Margin) has dropped to a level which has triggered the closure of your open trades.

You can see how much margin you have on the positions page… 

 

The level this trigger is reached is typically when ‘used margin’ reaches 50% of total margin.

By way of warning, you will normally receive emails that margin calls are approaching. To avoid having your trades closed, you will need to add funds to your account.

Not yet. However you can log in to your MT4 or MT5 trading account.

Yes. Youralgo is being operated by Pelican trading ltd. and has unique permissions that allow users to interact, share trades ideas and strategies.

We must however point out that no mentor can guarantee performance. If any mentor claims to guarantee future profits please call us immediately…

Phone: 0203 475 4516

The mentor in question will be duly removed from Youralgo for ever.

Performance cannot be guaranteed and is a clear breach of our FCA permission.

Pelican does not operate with a password system. We send a code to your mobile when you log in. This code is unique and can only be used once.

Otherwise call or email us on:
Email: support@youralgo.com 

Still a question?

In case your question was not answered, please send an inquiry to support@youralgo.com