FAQ

Most frequent questions and answers
If you do not receive the verification code via SMS – select option ‘Didn’t receive code’ which can be found below the input field Select how you want the code re-sent; sms again or via email (if you choose email it will re-send the code to the email address you originally used when creating the account) Please note that if you use an old code – access will not be granted Input your six digit code and select ‘Confirm’. That’s it, you’re in!
The minimum operating system to download the Youralgo app is: Android 5.0 Apple (iOS) 11.0 To check that you have the latest operating system: Android: Go to Settings>Software update>Download updates iOS: Settings>General>Software update>Install now Did this answer your question?

The app is managed by Pelican Trading which is an Appointed Representative of London & Eastern LLP whose FRN is 534484. Getting regulation has been one of the bigger challenges of this app. Complications arose because ESMA (Europe’s regulatory body) contradicted an initial verdict from the FCA, which significantly added to the process. A list of our permissions can be found on the Financial Services Register at the following link.

 
After downloading the app you can open a live trading account with our partner broker (www.varianse.net). Just follow the steps and provide a copy of your ID and a recent proof of residence.

Youralgo is not a broker and we hold no clients funds. All customers funds are held with our broker. To open an account you can make a wire transfer to the Barclays Bank. Please contact us in case you have any questions. 

Yes. Make sure your account is funded with enough money though. 

We charge a mark up of 1 pip per traded contract.

The app allows you to set your own risk settings. So you can choose your maximal drawdown. 

Yes. All algorithms and it’s creators should have a live and funded account to get a listing. 

Yes. Our friendly team of multiple native speakers are here to help you. 

Unfortunately you will have to open a new account with our partner broker. Reason why is that since we only work with algorithmic trading strategies our broker needs to meet the highest requirements. You can think about executions, 100% STP, low slippage, post trade transparency. 

You can copy someone’s trade from anywhere in the app you see a trade ticket. 

The most common places to see a trade ticket is on your Activity Feed and within any Groups you’re a member of. 

To see trades on your feed, you must be following someone. 

To copy a trade, just tap the Copy button underneath the trade ticket. 

 

The app gives you access to the best trading algorithms and all the their live trades. You can find and follow any kind of algo, no matter your. 

Following a strategy allows you access to their live and historic trades. Once followed, that algo’s trades will appear on your Activity Feed. You will also get a out of app notification informing you it placed a trade. That way you can quickly go in and copy the trade if you wish.

There are two ways to find new traders. 

1. If you know a strategy by name

To find the trader you know, firstly tap on the “Discover” icon in the bottom navigation.

Then tap in the “Search Youralgo users” box seen below. 

Still a question?

Please contact our support at support@youralgo.com